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Welcome to the Individual Medicare certification site
Returning users
- Use the Sign In box below to input your certification account credentials (Note: Your Aetna Producer World credentials will not provide you access)
First time users
- Use the Registration box below to create a new account
- Some users are
currently experiencing difficulties with registration. If you encounter any
trouble or have questions during the registration process, please contact Aetna
Broker Services by phone at 1-866-714-9301 or by email at brokersupport@aetna.com.
Skip Training Outage Notice
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Training Outage Notice
Immediate Action Required – Aetna Certification Users
As we transition to the 2027 certification cycle, critical deadlines are approaching:
- Access to Aetna Individual Medicare Certification will shut down starting June 19, 2026.
- You must complete all 2026 certification requirements by June 18, 2026, at 11:59 PM EST.
- Any incomplete 2026 certification will be permanently inaccessible after this deadline.
Do not delay—failure to complete certification on time will require restarting under 2027 requirements.
The 2027 Aetna Certification will become available beginning June 23, 2026 at:
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